Introduction
This Privacy Policy outlines how https://developerrousan.com and its affiliates (referred to as “we,” “our,” or “us”) collect, use, share, and safeguard your personal information through our website (hereinafter referred to as the “Platform”).
Please note:
- You can browse certain sections of the Platform without registering.
- We do not offer any products or services under this Platform outside of India.
- Your personal data will be primarily stored and processed in India.
By accessing the Platform, providing information, or availing any services, you agree to the terms of this Privacy Policy, our Terms of Use, and any applicable product/service-specific terms. Your use of the Platform is governed by the laws of India, including those related to data protection and privacy. If you do not agree with these terms, please do not use the Platform.
Information We Collect
We collect your personal data when you:
- Use our Platform and services
- Interact with us during our relationship
Types of personal data we may collect include (but are not limited to):
- Name, date of birth, address, mobile number, email address
- Proof of identity or address
- Sensitive information such as bank details, card information, or biometric data (e.g., facial features or physiological data) — only with your explicit consent, and in accordance with applicable laws
You may choose not to share certain information by opting out of specific features or services.
We may also track:
- Your preferences, behavior, and transaction history on our Platform
- Information collected through our business partners (you are advised to review their respective privacy policies)
Important: We never ask for sensitive details such as debit/credit card PINs or net-banking passwords. If you receive such requests, do not respond and report the incident to law enforcement immediately.
Use of Your Information
Your personal data may be used for:
- Fulfilling services and orders
- Enhancing your user experience
- Providing customer support
- Sending offers, updates, and promotions (with opt-out options)
- Fraud prevention and dispute resolution
- Conducting research, analytics, and surveys
- Enforcing our Terms and conditions
Certain features or services may not be available if permission for data use is not granted.
Sharing of Information
We may share your data with:
- Internal group companies, affiliates, and business partners (for service provision and marketing)
- Third-party providers such as logistics partners, payment gateways, and rewards programs
- Government or law enforcement agencies, when required by law or to respond to legal processes
Such sharing will always comply with applicable laws, and data will be disclosed only to the extent necessary.
Security Measures
We implement reasonable security practices to protect your data from unauthorized access, loss, or misuse. While we strive to ensure security, data transmission over the internet is not completely secure and may involve inherent risks.
You are responsible for maintaining the confidentiality of your login credentials.
Data Retention and Deletion
You may delete your account through your profile settings or by contacting us directly. However, we may retain data if:
- There are pending services, grievances, or legal requirements
- Necessary to prevent fraud or abuse
- Retained in anonymized form for analytics or research
Once deleted, all account-related data will be inaccessible.
Your Rights
You may access, modify, and update your personal data via the Platform’s built-in account management features.
Consent
By using our Platform or providing your data, you consent to the collection, storage, processing, and sharing of your data as per this Privacy Policy.
If you provide personal data on behalf of others, you confirm that you have the authority to do so.
You also consent to being contacted via SMS, messaging apps, calls, or email by us or our partners for service-related communication.
Withdrawal of Consent
You may withdraw your consent at any time by contacting our Grievance Officer (details below) with the subject line: “Withdrawal of consent for processing personal data.”
Please note:
- Withdrawal is not retrospective
- We may verify such requests before processing
- Certain services may become unavailable if consent is withdrawn
Updates to This Policy
We may update this Privacy Policy periodically. Please review it regularly. We will notify you of significant changes as required by applicable laws.